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  • shuai ClawCloud Run 426
    •
    Free Availability Zone Scheduled Maintenance 
    Dear ClawCloud Run Users, We will perform scheduled maintenance on ClawCloud Run to enhance ingress performance. Scope of impact: Only users of Free availability zones will be affected. Region Date (Singapore Time) All free availability zon...
    maintenance
    1 votes
    0 answers
    206 views
  • shuai 1
    •
    The machine has been running all day and still cannot be deployed to the public network.
    ID:t-FkRUmfaE NS:ns-pn0hs7w3 How can I quickly activate this public network address?
    feedback support
    0 votes
    0 answers
    22 views
  • shuai moyo wong 1
    •
    Refund Request for Unused Auto-Renewal Charges
    ID：VNyDzozBSw NS：ns-m0j8ak85 Dear ClawCloud, I'm a student user. I purchased your service last Aug but forgot to cancel auto-renewal. Here are the unauthorized charges for months I never logged in or used the service: · Sep–Dec 2023: 4 ...
    feedback
    0 votes
    0 answers
    21 views
  • shuai Керим Муталуп (/) 1
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    cannot add custom domain
    eternal pending. eu-central-1 zone. cname correct
    support
    0 votes
    0 answers
    20 views
  • shuai 1
    •
    Hysteria2 node is not working today
    I create a hysteria2 node on claw cloud, but it's unable to run. Nothing shows wrong on the page [https://us-west-1.run.claw.cloud/] , but hysteria2 is not working.
    support
    0 votes
    0 answers
    26 views
  • shuai 我是海军呀 1
    •
    can not create application , the application is creating.
    ID:aVvoreBJdX NS:ns-o6047z26
    feedback support
    0 votes
    0 answers
    13 views
  • shuai proversion 1
    •
    failed to get credits info
    500:failed to get credits info: failed to get account: failed to get account: record not found
    support
    0 votes
    0 answers
    6 views
  • shuai 1
    •
    No $5 Credit After GitHub Login (Account Over 180 Days)
    Hello ClawCloud Team,I recently logged in using my GitHub account, which has been registered for more than 180 days.However, I noticed that I did not receive the $5 promotional credit. I would appreciate it if you could kindly review my acc...
    support
    0 votes
    0 answers
    46 views
  • shuai Majid Zanjiran 1
    •
    One-month Hobby Plan Not Activated After Successful Payment
    Hi, I recently purchased a one-month Hobby plan (discounted to $2) however my account is still showing as Free despite the payment being successfully processed and recorded in the Billing section of my profile. Could you please look into th...
    support
    0 votes
    0 answers
    36 views
  • shuai 550W 1
    •
    Can't connect to object storage service at Singapore at a singapore app pod
    Can't connect to object storage service at Singapore {code...}
    feedback
    0 votes
    0 answers
    10 views
    • Hot Questions
    IMPORTANT SERVICE UPDATE: Devbox Discontinuation
    2 answers
    The machine has been running all day and still cannot be deployed to the public network.
    Refund Request for Unused Auto-Renewal Charges
    cannot add custom domain
    After the account was mistakenly flagged as having no balance and the instance was terminated, it is now stuck in the "Creating" state.
    1 answers
    No $5 Credit After GitHub Login (Account Over 180 Days)