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ClawCloud Run
426
•
asked Jul 29, 2025
Free Availability Zone Scheduled Maintenance
Dear ClawCloud Run Users, We will perform scheduled maintenance on ClawCloud Run to enhance ingress performance. Scope of impact: Only users of Free availability zones will be affected. Region Date (Singapore Time) All free availability zon...
maintenance
1
votes
0
answers
206
views
1
•
asked Mar 6
The machine has been running all day and still cannot be deployed to the public network.
ID:t-FkRUmfaE NS:ns-pn0hs7w3 How can I quickly activate this public network address?
feedback
support
0
votes
0
answers
22
views
moyo wong
1
•
asked Feb 28
Refund Request for Unused Auto-Renewal Charges
ID:VNyDzozBSw NS:ns-m0j8ak85 Dear ClawCloud, I'm a student user. I purchased your service last Aug but forgot to cancel auto-renewal. Here are the unauthorized charges for months I never logged in or used the service: · Sep–Dec 2023: 4 ...
feedback
0
votes
0
answers
21
views
Керим Муталуп (/)
1
•
asked Feb 28
cannot add custom domain
eternal pending. eu-central-1 zone. cname correct
support
0
votes
0
answers
20
views
1
•
asked Feb 26
Hysteria2 node is not working today
I create a hysteria2 node on claw cloud, but it's unable to run. Nothing shows wrong on the page [https://us-west-1.run.claw.cloud/] , but hysteria2 is not working.
support
0
votes
0
answers
26
views
我是海军呀
1
•
asked Feb 26
can not create application , the application is creating.
ID:aVvoreBJdX NS:ns-o6047z26
feedback
support
0
votes
0
answers
13
views
proversion
1
•
asked Feb 26
failed to get credits info
500:failed to get credits info: failed to get account: failed to get account: record not found
support
0
votes
0
answers
6
views
1
•
asked Feb 25
No $5 Credit After GitHub Login (Account Over 180 Days)
Hello ClawCloud Team,I recently logged in using my GitHub account, which has been registered for more than 180 days.However, I noticed that I did not receive the $5 promotional credit. I would appreciate it if you could kindly review my acc...
support
0
votes
0
answers
46
views
Majid Zanjiran
1
•
asked Feb 22
One-month Hobby Plan Not Activated After Successful Payment
Hi, I recently purchased a one-month Hobby plan (discounted to $2) however my account is still showing as Free despite the payment being successfully processed and recorded in the Billing section of my profile. Could you please look into th...
support
0
votes
0
answers
36
views
550W
1
•
asked Feb 22
Can't connect to object storage service at Singapore at a singapore app pod
Can't connect to object storage service at Singapore {code...}
feedback
0
votes
0
answers
10
views
1
(current)
2
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The machine has been running all day and still cannot be deployed to the public network.
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After the account was mistakenly flagged as having no balance and the instance was terminated, it is now stuck in the "Creating" state.
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No $5 Credit After GitHub Login (Account Over 180 Days)