ClawCloud Run 436

• asked Jul 29, 2025

Free Availability Zone Scheduled Maintenance 

Dear ClawCloud Run Users, We will perform scheduled maintenance on ClawCloud Run to enhance ingress performance. Scope of impact: Only users of Free availability zones will be affected. Region Date (Singapore Time) All free availability zon...

maintenance

1 votes

0 answers

255 views

1

• asked 5h ago

An error occurred during login

I can't open the Account Center, and a 500: Server error (500) appears. Please check the network or contact the administrator! How can I resolve this?

support

0 votes

0 answers

1 views

Willie Chu 1

• asked 14h ago

Issue Report: CHZuknZ3yt - Backup PVC Pending after ObjectStorage key rotation

Hi Support Team, User ID: CHZuknZ3yt Workspace: ns-w9x6qbo4 Region: ap-southeast-1 K8s username: w9x6qbo4 Affected site: [https://cpa.boy00720.qzz.io/home] Date observed: April 16, 2026 (Asia/Shanghai) Summary: The website is reachable, but...

discussion support

0 votes

0 answers

4 views

Booyee 1

• asked 23h ago

Issue Report: 1O5mk1ma8U — Orphaned pods not visible in App Launchpad

Hi Support Team, User ID: 1O5mk1ma8U NS: ns-p3nwhn0t Region: ap-northeast-1 Problem: Usage shows 2 active apps (1 TERMINAL + 1 "cliproxyapi"), but App Launchpad shows 0 apps. I have no way to stop or delete them. Steps: Dashboard sh...

feedback support

0 votes

0 answers

6 views

chainray 1

• asked Apr 15

Redis Application Stuck in Updating State After Instance Restart

My Redis application is stuck in "Updating" state Because of this, I am unable to perform delete or update operations

feedback support

0 votes

0 answers

5 views

chainray 1

• asked Apr 15

Pod Replica Mismatch and Stuck Pod in Waiting State After Instance Restart

Deployment replica count is set to 1 However, there are 2 Pods listed One Pod is in Waiting state with an age of ~22h 49m

feedback support

0 votes

0 answers

9 views

31

• asked Apr 14

500:Server error (500).Please check the network or contact the administrator!

Issue Report: PJn0hUWouk When clicking Account Setting in the Account Center navigation, the page displays the following error: 500:Server error (500).Please check the network or contact the administrator! Steps to Reproduce Step 1: Log in ...

support

3 votes

0 answers

21 views

1

• asked Apr 14

500:Server error (500).Please check the network or contact the administrator!

Issue Report: cDjXxm5xMo Complete Logs or Screenshots When clicking Account Setting in the Account Center navigation, the page displays the following error: {code...} Steps to Reproduce Step 1: Log in to ClawCloud Run platform. Step 2: Navi...

feedback

0 votes

0 answers

13 views

WinWang2026 1

• asked Apr 13

Transfer Free zone app to paid zone app : accno healthy upstream

Pls, I need you help transfer my N8N app from Free zone to my paid zone. My account currently is : HOBBY ID:LZk5X3IGQ9 NS:ns-ehvfb4yx EMAIL: [[email protected]]

support

0 votes

0 answers

4 views

1

• asked Apr 12

Service Fails to Start

Issue Report: NjgkQq7-er Workspace Region: ap-northeast-1 Issue On April 11, 2026, I noticed that one of my services (vaultwarden) was showing no healthy upstream when accessed. After entering the App Launchpad, I observed that the pod for ...

support

0 votes

0 answers

17 views