hello
i have never seen any cloud service like this!
it seems only one person is doing all the jobs, managing servers, fight hackers and reply support tickets!
it is now over a week that my service is down! yes you hear right. 7 days down on production service
i was on the free plan and upgraded to Hobby by referring people, but after using my 5$ free credit then the service terminated, and now i see all my apps on the account are deleted and i had no backup of them
i spend hours to debug and run my services and now all are gone
Support replies after 2 days and nothing is solved
when every minute matters for us then how we can wait days for support reply ?
