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  • shuai ClawCloud Run 426
    •
    IMPORTANT SERVICE UPDATE: Devbox Discontinuation
    We would like to inform all users that the Devbox product on the ClawCloud Run platform will be officially discontinued on January 15, 2026, as part of our ongoing product strategy optimization. Action Required: Please ensure all applicatio...
    support
    0 votes
    2 answers
    270 views
  • shuai ClawCloud Run 426
    •
    [Important Notice] Update on Idle Resource Reclamation Policy for Free Plan Users
    Dear ClawCloud Run Users, To optimize the allocation of public resources and ensure service stability for active users, ClawCloud Run will implement a new Idle Resource Management and Reclamation Policy effective December 13, 2025. Please r...
    announcement
    9 votes
    12 answers
    8994 views
  • shuai ClawCloud Run 426
    •
    Free Availability Zone Scheduled Maintenance 
    Dear ClawCloud Run Users, We will perform scheduled maintenance on ClawCloud Run to enhance ingress performance. Scope of impact: Only users of Free availability zones will be affected. Region Date (Singapore Time) All free availability zon...
    maintenance
    1 votes
    0 answers
    203 views
  • shuai ClawCloud Run 426
    •
    Question Submission Guidelines
    To ensure efficient issue resolution, please adhere to the following requirements when submitting questions on ClawCloud Run: Required Components User ID Include your User ID at the beginning of your question to enable quick account verific...
    feedback
    2 votes
    2 answers
    498 views
  • shuai moyo wong 1
    •
    Refund Request for Unused Auto-Renewal Charges
    ID：VNyDzozBSw NS：ns-m0j8ak85 Dear ClawCloud, I'm a student user. I purchased your service last Aug but forgot to cancel auto-renewal. Here are the unauthorized charges for months I never logged in or used the service: · Sep–Dec 2023: 4 ...
    feedback
    0 votes
    0 answers
    10 views
  • shuai Керим Муталуп (/) 1
    •
    cannot add custom domain
    eternal pending. eu-central-1 zone. cname correct
    support
    0 votes
    0 answers
    13 views
  • shuai huanaidi111 1
    •
    After the account was mistakenly flagged as having no balance and the instance was terminated, it is now stuck in the "Creating" state.
    Account Information ID:Tqu5NfkMHx NS:ns-c6q9p8ki Assigned Region: US East Issue Description My account meets the requirement of having a GitHub registration for more than 180 days, and I log in every month as required. For some unknown reas...
    feedback
    0 votes
    1 answers
    27 views
  • shuai 1
    •
    Hysteria2 node is not working today
    I create a hysteria2 node on claw cloud, but it's unable to run. Nothing shows wrong on the page [https://us-west-1.run.claw.cloud/] , but hysteria2 is not working.
    support
    0 votes
    0 answers
    21 views
  • shuai 我是海军呀 1
    •
    can not create application , the application is creating.
    ID:aVvoreBJdX NS:ns-o6047z26
    feedback support
    0 votes
    0 answers
    12 views
  • shuai proversion 1
    •
    failed to get credits info
    500:failed to get credits info: failed to get account: failed to get account: record not found
    support
    0 votes
    0 answers
    5 views
    • Hot Questions
    IMPORTANT SERVICE UPDATE: Devbox Discontinuation
    2 answers
    cannot add custom domain
    Refund Request for Unused Auto-Renewal Charges
    After the account was mistakenly flagged as having no balance and the instance was terminated, it is now stuck in the "Creating" state.
    1 answers
    Hysteria2 node is not working today
    can not create application , the application is creating.