ClawCloud Run 446

• asked Apr 23

IMPORTANT: ClawCloud Run Service Discontinuation & Refund Notice

Dear Customers, After careful consideration, we have made the difficult decision to discontinue our product and related services. We sincerely appreciate your trust and support throughout our journey together. This notice provides the full ...

support

0 votes

6 answers

6388 views

Yu Haoran 1

• asked May 7

Urgent: Account Locked (Error 40001) & Billing Page 500 Error

Problem Description: I am unable to deploy resources or recharge my account due to a system deadlock. Error 40001: Deployment failed with admission webhook "debt.sealos.io" denied the request: 40001: account balance less than 0. Err...

support

0 votes

0 answers

13 views

33

• asked May 2

Against ClawCloud with the Singapore Consumer Protection Authority (CASE).

I purchased the annual service on December 20 last year and paid the annual fee. Now I only used it for 5 months, but I was told that it was not refunded when I got a refund. If you persistently refuse a prorated refund in violation of the ...

feedback discussion

1 votes

0 answers

65 views

yousif fawaz 1

• asked Apr 27

GitHub Developer Credit Not Activated - Account Balance 0.00

I am writing to request the activation of the $5 monthly GitHub Developer Credit for my account. I registered via GitHub, and my account has been active since 2021, which well exceeds the 180-day requirement mentioned in your policy. Howeve...

support

0 votes

1 answers

82 views

1

• asked Apr 25

n8n Application Data Export Request - ENFILE Error

Issue: My n8n application crashed with an "ENFILE: file table overflow" error when starting up. The error occurs when n8n tries to load its node_modules, as the platform's file descriptor limit (ulimit nofile) appears to be insu...

feedback

0 votes

0 answers

14 views

Dom Pling 21

• asked Apr 24

Need urgent help: Pod lost access to mounted files after auth error (ClawCloud Run)

Hi everyone, I’m asking for help with a possible data access issue on ClawCloud Run. Environment App namespace: cliproxy Pod: cliproxy-0 What happened The last log before files became inaccessible was: {code...} What I need help with How to...

discussion support

2 votes

1 answers

51 views

33

• asked Apr 24

Why refunds are limited to the "Recharged Available" section, and refunds are required for the purchase of annual usage

I purchased 1 year of service on December 20, 2025, about $30. And now I have only used 5/12 of the service, and you, as the operator, should refund the remaining 7 months. This is the most basic spirit of the contract. Unless starting from...

feedback discussion support

0 votes

1 answers

130 views

garyellow 3

• asked Apr 23

Deployment Failed

I am encountering a "Deployment Failed" error while deploying my Docker container. The specific error message indicates that the CertManager workflow endpoint—specifically cert-manager-webhook.cert-manager.svc:443 is showing "No...

discussion support

0 votes

0 answers

48 views

1

• asked Apr 23

Dashboard shows 3 Healthy Pods but App Launchpad only shows 2 Running containers (Japan Zone)

Platform: ClawCloud Japan Zone (ap-northeast-1) Issue: Workspace Dashboard vs App Launchpad discrepancy & Service Inaccessible Hi everyone / Support Team, I’m facing a strange issue today on my containers in the Japan zone. Current Situ...

support

0 votes

0 answers

47 views

1

• asked Apr 23

Unable to connect to the server.

The server database cannot be connected to right now. What exactly is going on? How long will it take to fix?

feedback support

0 votes

1 answers

101 views