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  • shuai Win Sy 1
    •
    [PROBLEM] Alist Deployment Not Accessible in Singapore Server (Tried 5 Times)
    I have deployed and deleted the Alist instance 5 times on the Singapore server, but still not accessible. Meanwhile, when I tried in other regions such as the US and Japan, the instance is accessible in 1 minute (in the US) or 5 minutes (in...
    support
    0 votes
    2 answers
    115 views
  • shuai Jesse 11
    •
    Account plan 500 error
    After sign up with my github account I tried to click the "plan" under my account profile and also tried to click "upgrade account", it keep showing: "500:failed to get credits info: failed to get account: failed to get ...
    account
    1 votes
    1 answers
    162 views
  • shuai zgfnye 1
    •
    Failed to Deploy Rustdesk
    I deployed Rustdesk four times,and deleted them.Then,I found I can't deploy Rustdesk. It seems like problem is I have used 4 nodeports,but I have deleted the applications already!
    discussion
    0 votes
    1 answers
    81 views
  • shuai Virya Jin 1
    •
    Homepage App Icon Redirect Issue After Custom Domain Setup
    I set up an n8n application and configured it to use my custom domain for access. While the n8n app works when accessed directly via the custom domain, clicking its icon on the clawcloud homepage still redirects to the old (non-functional) ...
    support
    0 votes
    0 answers
    46 views
  • shuai Wildan Ihsan 21
    •
    Unable to Receive Free Credits – "Record Not Found" Error on New Account
    I just signed up on ClawCloud using my GitHub account, and I was expecting to receive the free credits as mentioned. However, after logging into the dashboard, I got the following error in the Account Center: 500: failed to get credits info...
    support
    2 votes
    11 answers
    253 views
  • shuai 1
    •
    Unable to Access Account Settings (ID: QAL_XpYliu)
    Dear Claw Cloud Support Team, I hope this email finds you well. I am writing to report an issue with accessing my account settings. Despite multiple attempts, I am unable to log in to adjust or view my account configurations. Here are the d...
    feedback support
    0 votes
    0 answers
    39 views
  • shuai Abdullah 1
    •
    i cant sing up using my google account
    after laoding for few minutes, i get internal error tray later. i cant singup. even github is not working
    support
    0 votes
    1 answers
    36 views
  • shuai 31
    •
    Applications and databases are acting up.
    The project's Public Address in Applications has been pending. Restarting multiple times didn't fix it. Also, the project in Applications can't connect to the database's mysql. These issues emerged recently. The project and ...
    discussion
    3 votes
    1 answers
    61 views
  • shuai modimobeikete 1
    •
    tailscale-3x-ui pod's age always no longer than 1 minute
    I tried to deploy a container. I saw it's successed. But this container always having a problem. Around 30 seconds or 1 minutes the pod will restart itself but the container didn't count Restarts time. But it's indeed that the p...
    support
    0 votes
    0 answers
    57 views
  • shuai Shaw 1
    •
    Redis met OOM error but the usage of memory on monitoring is only 20% and storage usage is only 1%
    OOM command not allowed when used memory > 'maxmemory'.
    support
    0 votes
    0 answers
    18 views
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