Request for Assistance with Cloud System Reset

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Dear Support Team,

I hope this message finds you well. I am writing to seek your assistance regarding an issue I encountered while using your platform (ap-southeast-1.run.claw.cloud).

Issue Description:
I need to reset my current system account. However, the only available option I found is "Delete Account," which results in a 500: Delete Error when clicked, preventing me from completing the operation. I could not locate any alternative method to reset the system.

Request:

Could you kindly advise on the correct procedure to reset the system (e.g., whether there is a specific process or if a manual request submission is required)?

If manual intervention is necessary, I hereby authorize your team to assist with the reset process.

Thank you for your attention to this matter. I look forward to your guidance.

Best regards,
Thor

No one's responding at all...

1 Answers

Hi, developer

We have noticed the issue, and we apologize for the inconvenience it has caused you. We are currently investigating.