Dear Support Team,
I hope this message finds you well. I am writing to seek your assistance regarding an issue I encountered while using your platform (ap-southeast-1.run.claw.cloud).
Issue Description:
I need to reset my current system account. However, the only available option I found is "Delete Account," which results in a 500: Delete Error when clicked, preventing me from completing the operation. I could not locate any alternative method to reset the system.
Request:
Could you kindly advise on the correct procedure to reset the system (e.g., whether there is a specific process or if a manual request submission is required)?
If manual intervention is necessary, I hereby authorize your team to assist with the reset process.
Thank you for your attention to this matter. I look forward to your guidance.
Best regards,
Thor
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