Unable to uninstall the software, the deleted program remains active and continues to charge.

1
Viewed 102

Hello.
I deployed the app on App launchped, and because the software is not working well, I deleted it. At that time, the background showed that the software was still active and charged. I can't find a way to completely uninstall the software. Ask for help

feedback support
2 Answers

wechat_2025-06-07_144659_011.png

me too, how to resolve?

Sam Chan11

No official staff is running the forum. So no one can help users.

hormenks166
Related
Refund Request for Unused Auto-Renewal Charges
After the account was mistakenly flagged as having no balance and the instance was terminated, it is now stuck in the "Creating" state.
1 answers
can not create application , the application is creating.
Can't connect to object storage service at Singapore at a singapore app pod
openlist
500:failed to get credits info: failed to get account: failed to get account: record not found