Container suspend

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Dear Support Team,

I hope this message finds you well.

I recently received an email regarding my account insufficient balance and wanted to clarify some details. I conducted a test to check if the Claw Cloud service is stable for running containers without unexpected reboots. While monitoring the Account Center, I noticed that the usage displayed is around 0.02/day.

However, I was surprised to see that my $5 credit was used up within just one week. I have been closely monitoring the usage and find it hard to believe it was consumed so quickly.

Could you please help me understand this discrepancy? I am concerned that the usage measurement might not be accurate.

I tried to send email to [email protected], the email was unable to deliver: [email protected]: host mx1.sg.aliyun.com[47.246.173.60] said: 554
Reject by content spam.
Is it really the working support team email?

Regards
Alix

1 Answers