Service Access Issue – no healthy upstream Error

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Hello,

When attempting to access the service at eu-central-1.run.claw.cloud/login, the following error is returned:

no healthy upstream

This error indicates that the Load Balancer cannot find a healthy backend server to route requests to. In other words, all backend servers for this service are either unresponsive or failing their health checks.

Impact:

The system is completely inaccessible.

The issue occurs consistently on every login attempt.

Request for Support:

Please check the status of the containers/instances running this service in the eu-central-1 region.

Verify that the health checks are properly configured and responding as expected.

Confirm whether this is part of a known outage or incident affecting ClawCloud services.

Provide an update on the resolution status and the estimated time to recovery.

0 Answers