I am posting here because I recently noticed an unexpected charge on my account for the Hobby tier, even though I never requested or intended to upgrade my plan.
I did add my payment method earlier, but I did not choose the Hobby plan. However, the system seems to have automatically upgraded my account and charged me without my confirmation.
I contacted Support by email, but unfortunately I have not received any reply, so I’m seeking assistance here.
To clarify:
• I did not request the upgrade
• I have not used any of the Hobby-tier features
• The charge appears to have been made automatically when I added my payment method
Here are my account details for verification:
• ID: vrXBTjZhh-
• NS: ns-9mgk5hvf
I kindly request help checking why this happened and would like to request a refund for this unexpected charge.
If any additional information is needed, please let me know.
Thank you very much for your time and assistance.