1

• asked Aug 3

I fail to upgrade my account

Dear supporters I have paid for upgrading my free account from aliypay: But 3 days passed my account has not been upgraded! What's happen with my account? My account is : [[email protected]] Please help me Thanks

support

0 votes

0 answers

27 views

Chi Tat Wong 1

• asked Aug 2

Is it the ClawCloud RUN service down and DNS down on Japan region currently?

Is it the ClawCloud RUN service down and DNS down on Japan region currently?

support

0 votes

0 answers

43 views

11

• asked Aug 2

Alipay payment account not upgraded to Hobby

I paid to upgrade Hobby, but the upgrade did not happen after Alipay deducted the payment. The same thing happened when I logged out and logged in again. How can I solve this problem?

support

1 votes

0 answers

29 views

Wengang Huang 1

• asked Aug 2

My account hasn't upgrade!

I have paid but my account hasn't upgrade to hobby,please check.

account

0 votes

1 answers

45 views

Jod Editz 1

• asked Aug 1

More Free Plan For Students

Hey Claw Cloud Team My Name Is Ahsan And I am A Student , I Have Tried So Many Free Hosting Service , But Mostly Are For Static Webs , First Time I Got Your Website , I Got So Much Happy That At last I Founded Free Full Stack Free Hosting S...

support

0 votes

0 answers

35 views

peng leon 1

• asked Aug 1

The recharge was successful, but the annual plan hasn't been activated yet.

I bought the hobby plan, and Alipay also has a deduction record, but the plan did not take effect. What's the matter?

support

0 votes

0 answers

35 views

TypeMoon 21

• asked Aug 1

Custom domain name issues

I redeployed the container, but this time I found that my custom domain name is not working and remains in the "Pending" state. My domain name is provided by Alibaba Cloud. I also checked the DNS configuration and found it to be nor...

feedback

2 votes

4 answers

124 views

Simon Wong 91

• asked Aug 1

Support Response time

Hi Guys, I am just wondering whether there's any support for the paid plan like Hobby? It seems like the response time from claw support is extremely long, even to an unacceptable level. I have logged an issue to them for 2 weeks alread...

feedback discussion

0 votes

0 answers

14 views

Alógenes 11

• asked Jul 31

Why don't I have a free $5 a month?

I have this account for at least 3 years.

feedback discussion support

1 votes

0 answers

74 views

1

• asked Jul 31

What are the real limits of the free plan ?

I'm on the free tiers and it tells I can't ven deploy dify because of the number of CPU in the plan. The plan says up to 4 vCPU vs 2+ cpu request from dify. what are the real limits of this plan ?

support

0 votes

0 answers

48 views