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  • shuai 1
    •
    500:failed to get credits info: failed to get account: failed to get account: record not found
    500:failed to get credits info: failed to get account: failed to get account: record not found
    feedback discussion support
    0 votes
    0 answers
    25 views
  • shuai inverstar 1
    •
    I'd like to know which apps are worth trying? What are you using?
    Hope to get your answer
    discussion
    0 votes
    0 answers
    11 views
  • shuai 11
    •
    Pod in current workspace
    1 Healthy But there is no app shown in the App Launchpad. I can not delete it either.
    support
    1 votes
    1 answers
    67 views
  • shuai 1
    •
    GitHub apps aren't automatically updating
    GitHub apps aren't automatically updating. An app called Komari has been updated on GitHub, but clawcloudrun hasn't. We can't update it ourselves either. We'd like to be able to automatically update apps in sync with GitHub.
    feedback
    0 votes
    0 answers
    13 views
  • shuai 1
    •
    Having trouble on the "Create your workspace" page
    Hello, I recently signed up for ClawCloud Run and I'm having trouble on the "Create your workspace" page. As you can see in the attached screenshot, I have already selected a region (Germany). However, there are no clickable but...
    support
    0 votes
    0 answers
    18 views
  • shuai 31
    •
    unable to deploy app, it keep stuck at creating and waiting
    Hi, I just upgraded to hobby plan, but the way why i'm not able to create any app? it keep in creating->waiting->creating..... unable to deploy any app and docker can you help to check? My Account ID: MHeRhdN4Ds thanks.
    support
    1 votes
    2 answers
    161 views
  • shuai Dev_Nergis 1
    •
    I cannot log in using my GitHub account.
    support
    0 votes
    0 answers
    19 views
  • shuai jinrun 1
    •
    I’ve already upgraded my plan, so why is it still showing as a free plan? How can I fix this?
    I’ve already upgraded my plan, so why is it still showing as a free plan? How can I fix this?
    feedback
    0 votes
    0 answers
    48 views
  • shuai 31
    •
    Upgrade to hobby Plan but still in free plan
    Hello, I have a subscription to the hobby plan, but why is my account still under free plan? Can you help to check? purchase date: 10/19/2025 Account ID: MHeRhdN4Ds Thanks.
    support
    0 votes
    2 answers
    55 views
  • shuai dllcmd USDT 1
    •
    Why won't the administrator address my issue?
    I paid $30 for the Hobby plan using Alipay, but now I am still stuck in the free plan. It has been almost 24 hours since I paid, why haven't you processed it? My ID: RBXCuRaKQi
    feedback discussion support
    0 votes
    0 answers
    53 views
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