XianDong Liu 1

• asked Apr 18

Stored Content Missing and Website Showing "no healthy upstream

Issue Report: LjdLL37MQ- User ID: LjdLL37MQ- Namespace (NS): ns-ddc5oh8t Workspace Region: [Please fill in] Priority: High Issue: The service was working normally before, but the problem occurred suddenly. The stored content has disappeared...

feedback

0 votes

0 answers

27 views

1

• asked Apr 18

Cannot resart pod

I cannot reasart my pod even i click that 'restart' And I cannot see files in data.

feedback

0 votes

1 answers

33 views

Majid Zanjiran 1

• asked Apr 17

Cannot cancel my subscription

I cannot cancel my subscription and I'm receiving 500:Internal Server Error. Please HELP!

support

0 votes

1 answers

26 views

1

• asked Apr 17

An error occurred during login

I can't open the Account Center, and a 500: Server error (500) appears. Please check the network or contact the administrator! How can I resolve this?

support

0 votes

0 answers

12 views

Willie Chu 1

• asked Apr 16

Issue Report: CHZuknZ3yt - Backup PVC Pending after ObjectStorage key rotation

Hi Support Team, User ID: CHZuknZ3yt Workspace: ns-w9x6qbo4 Region: ap-southeast-1 K8s username: w9x6qbo4 Affected site: [https://cpa.boy00720.qzz.io/home] Date observed: April 16, 2026 (Asia/Shanghai) Summary: The website is reachable, but...

discussion support

0 votes

0 answers

8 views

Booyee 1

• asked Apr 16

Issue Report: 1O5mk1ma8U — Orphaned pods not visible in App Launchpad

Hi Support Team, User ID: 1O5mk1ma8U NS: ns-p3nwhn0t Region: ap-northeast-1 Problem: Usage shows 2 active apps (1 TERMINAL + 1 "cliproxyapi"), but App Launchpad shows 0 apps. I have no way to stop or delete them. Steps: Dashboard sh...

feedback support

0 votes

0 answers

19 views

chainray 1

• asked Apr 15

Redis Application Stuck in Updating State After Instance Restart

My Redis application is stuck in "Updating" state Because of this, I am unable to perform delete or update operations

feedback support

0 votes

0 answers

9 views

chainray 1

• asked Apr 15

Pod Replica Mismatch and Stuck Pod in Waiting State After Instance Restart

Deployment replica count is set to 1 However, there are 2 Pods listed One Pod is in Waiting state with an age of ~22h 49m

feedback support

0 votes

0 answers

15 views

31

• asked Apr 14

500:Server error (500).Please check the network or contact the administrator!

Issue Report: PJn0hUWouk When clicking Account Setting in the Account Center navigation, the page displays the following error: 500:Server error (500).Please check the network or contact the administrator! Steps to Reproduce Step 1: Log in ...

support

3 votes

0 answers

37 views

1

• asked Apr 14

500:Server error (500).Please check the network or contact the administrator!

Issue Report: cDjXxm5xMo Complete Logs or Screenshots When clicking Account Setting in the Account Center navigation, the page displays the following error: {code...} Steps to Reproduce Step 1: Log in to ClawCloud Run platform. Step 2: Navi...

feedback

0 votes

0 answers

22 views