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  • shuai proversion 1
    •
    failed to get credits info
    500:failed to get credits info: failed to get account: failed to get account: record not found
    support
    0 votes
    0 answers
    6 views
  • shuai 1
    •
    No $5 Credit After GitHub Login (Account Over 180 Days)
    Hello ClawCloud Team,I recently logged in using my GitHub account, which has been registered for more than 180 days.However, I noticed that I did not receive the $5 promotional credit. I would appreciate it if you could kindly review my acc...
    support
    0 votes
    0 answers
    46 views
  • shuai Majid Zanjiran 1
    •
    One-month Hobby Plan Not Activated After Successful Payment
    Hi, I recently purchased a one-month Hobby plan (discounted to $2) however my account is still showing as Free despite the payment being successfully processed and recorded in the Billing section of my profile. Could you please look into th...
    support
    0 votes
    0 answers
    36 views
  • shuai 550W 1
    •
    Can't connect to object storage service at Singapore at a singapore app pod
    Can't connect to object storage service at Singapore {code...}
    feedback
    0 votes
    0 answers
    10 views
  • shuai Alan007 11
    •
    openlist
    Issue Summary: Compatibility Regression between OpenList (v4.1.1+) and Claw Cloud Run Problem Overview The latest versions of OpenList (v4.1.1 and above) have introduced breaking changes to user permission handling that are incompatible wit...
    feedback
    1 votes
    0 answers
    17 views
  • shuai 11
    •
    Encountering the same issue: My database is not working
    Encountering the same issue: My database is not working Hello Team, I’m having an issue with a stuck database on my instance. It's having a problem; it keeps showing as "update." I want it to continue working, but all the action...
    support
    1 votes
    0 answers
    24 views
  • shuai 11
    •
    Unable to Delete my Database
    Hello Team, I’m having an issue with a stuck database on my instance. It's having a problem; it keeps showing as "update." I want to delete it, but all the action buttons are grayed out and unclickable. Nothing works and the dat...
    support
    1 votes
    0 answers
    13 views
  • shuai Илья 1
    •
    My pod 'angel' is stuck in 'Terminating' for 4 hours. Error: DeadlineExceeded. Please force delete it.
    Hello! My application is stuck in a "Terminating" state for more than 4 hours in the Singapore (ap-southeast-1) region. I tried to delete it via the UI, but it's still there and locking my resources. Technical details: Region: S...
    support
    0 votes
    0 answers
    13 views
  • shuai film manage 11
    •
    Location Germany
    Why are Element Location Pods all out of reach?
    support
    1 votes
    0 answers
    19 views
  • shuai William Oliveira dos santos 1
    •
    n8n not working
    My n8n pod cannot start due to "volume node affinity conflict" using openebs-vg-lvm local storage. PVC: vn-homenv-nodevn-vn-n8n-n8n-mduefacv-0 Namespace: ns-7amiquwa The volume is tied to a node with taint: database.run.claw.cloud/n...
    support
    0 votes
    0 answers
    19 views
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