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  • shuai Chi Tat Wong 1
    •
    Is it the ClawCloud RUN service down and DNS down on Japan region currently?
    Is it the ClawCloud RUN service down and DNS down on Japan region currently?
    support
    0 votes
    0 answers
    48 views
  • shuai 11
    •
    Alipay payment account not upgraded to Hobby
    I paid to upgrade Hobby, but the upgrade did not happen after Alipay deducted the payment. The same thing happened when I logged out and logged in again. How can I solve this problem?
    support
    1 votes
    0 answers
    34 views
  • shuai Wengang Huang 1
    •
    My account hasn't upgrade!
    I have paid but my account hasn't upgrade to hobby,please check.
    account
    0 votes
    1 answers
    55 views
  • shuai Jod Editz 1
    •
    More Free Plan For Students
    Hey Claw Cloud Team My Name Is Ahsan And I am A Student , I Have Tried So Many Free Hosting Service , But Mostly Are For Static Webs , First Time I Got Your Website , I Got So Much Happy That At last I Founded Free Full Stack Free Hosting S...
    support
    0 votes
    0 answers
    36 views
  • shuai peng leon 1
    •
    The recharge was successful, but the annual plan hasn't been activated yet.
    I bought the hobby plan, and Alipay also has a deduction record, but the plan did not take effect. What's the matter?
    support
    0 votes
    0 answers
    43 views
  • shuai TypeMoon 21
    •
    Custom domain name issues
    I redeployed the container, but this time I found that my custom domain name is not working and remains in the "Pending" state. My domain name is provided by Alibaba Cloud. I also checked the DNS configuration and found it to be nor...
    feedback
    2 votes
    4 answers
    155 views
  • shuai Simon Wong 116
    •
    Support Response time
    Hi Guys, I am just wondering whether there's any support for the paid plan like Hobby? It seems like the response time from claw support is extremely long, even to an unacceptable level. I have logged an issue to them for 2 weeks alread...
    feedback discussion
    0 votes
    0 answers
    16 views
  • shuai Alógenes 11
    •
    Why don't I have a free $5 a month?
    I have this account for at least 3 years.
    feedback discussion support
    1 votes
    0 answers
    76 views
  • shuai 1
    •
    What are the real limits of the free plan ?
    I'm on the free tiers and it tells I can't ven deploy dify because of the number of CPU in the plan. The plan says up to 4 vCPU vs 2+ cpu request from dify. what are the real limits of this plan ?
    support
    0 votes
    0 answers
    60 views
  • shuai LOOP 1
    •
    My Docker was deleted.
    I used an invitation to get $5 per month, but after it expired, my container was deleted. However, I was using GitHub, which offers $5 per month in credits. Now, I want to know how to restore my container.
    feedback
    0 votes
    0 answers
    47 views
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