tuminga 21

• asked Jun 4, 2025

Deleted App,But Billing Still Active

When I deleted the app, the storage used by the app was not deleted synchronously, resulting in continued charges. I also don't know where to delete the used storage

feedback discussion

1 votes

3 answers

169 views

hormenks 166

• asked Jun 3, 2025

Anyone get the $5 per month as the website has promised?

I have created the account for about 1.5 month, and my credit hasn't been renewed. I wonder if anyone has received the $5 credit for the second month. Is there any team maintaining Clawcloud run full-time? I just feel the website is goi...

support

1 votes

1 answers

262 views

modimobeikete mod 1

• asked Jun 3, 2025

Procceed deletion without typing username will really delete it.

I accidently deleted Github account on this platform but now it said this. I just click the delete button without my name. Then my account actually deleted and all the container offline

support

0 votes

1 answers

62 views

101

• asked Jun 2, 2025

GitHub account over 180 days old — ClawCloud $5 monthly free credit not refreshing

I registered my ClawCloud account using GitHub, and the GitHub account is more than 180 days old. According to ClawCloud’s documentation, new users are supposed to receive $5 in free credits every month to use the Run service. I received an...

support

10 votes

16 answers

381 views

Jiacheng 1

• asked Jun 2, 2025

Cannot deploy wakapi docker image

I am deploying [https://github.com/muety/wakapi] to clawcloud run, after setting up all the things it shows an error: is there any claw cloud builtin environment variables are not compatible with wakapi. 2025/06/02 12:36:58 ERROR failed to ...

support

0 votes

1 answers

43 views

Tao Chen 1

• asked Jun 2, 2025

There's a significant discrepancy between my credits and my usage

Please gave an explanation about the $5/5 used in credits. Thanks.

feedback support

0 votes

0 answers

39 views

hormenks 166

• asked Jun 2, 2025

I have created the account over a month, but monthly gift credits haven't renewed

My issue is as described in the title. When will the monthly gift credits renew? My account has been linked to my github account which is absolutely over 180 days old.

support

6 votes

2 answers

165 views

11

• asked May 31, 2025

state show creating.

the apps show creating. i can not open the apps and restart the apps. How to solve issue?

support

1 votes

1 answers

69 views

yudong2ao 11

• asked May 29, 2025

An app that can't be seen is being charged

I only have one app in my "App Launchpad", As shown in the figure below. but two apps are being charged every day, As shown in the figure below. One of the apps cannot be seen in the "App Launchpad", cannot be deleted, and i...

support

1 votes

4 answers

99 views

11

• asked May 29, 2025

The app that wasn't successfully created is still charging

A while ago, I attempted to create a RustDesk application through the App Store, but the process failed due to an "exceeded quota" error. After several unsuccessful attempts, I abandoned the setup. Today, I discovered recurring stor...

support

1 votes

4 answers

149 views