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43
•
asked Jun 20, 2025
application is always "creating", but the web deployed can be opened with " no healthy upstream"
ID :JD5MDiqYmS application is always "creating", but the web deployed can be opened with " no healthy upstream"
support
4
votes
11
answers
521
views
t w
1
•
asked Jun 20, 2025
I can't change my subscription plan
I can't change my subscription plan, I got a one month Hobby Plan by inviting friends, it's expired now, but I can't continue with the free plan. I can't cancel my Hobby Plan, please help me to cancel this Hobby Plan to cont...
feedback
support
0
votes
0
answers
27
views
Muhammad Nourman Hadi
1
•
asked Jun 19, 2025
not receive $5/month free credit
Hi Team, I follow that guide [https://blog.run.claw.cloud/337/] after signup using github, but cant create n8n, how to get $5/month free credit ?
support
0
votes
3
answers
186
views
1
•
asked Jun 19, 2025
Root Domain Setup Issue – CNAME Only Works for Subdomain (Using Cloudflare)
Hi, I’ve successfully deployed my app on your platform and everything works great—thank you for that! However, I’m facing a problem when setting up a custom root domain (example.com). Your documentation recommends pointing a CNAME to your p...
discussion
support
0
votes
1
answers
173
views
1
•
asked Jun 19, 2025
Deployment Failed Service "xxx" is invalid: spec.ports[0].protocol: Unsupported value: "HTTP": supported values: "SCTP", "TCP", "UDP"
I failed to deploy applaction and the error occurs as follows:, could you please help to resolve this issue, much apprecaited!! Deployment Failed Service "pdfapi99" is invalid: spec.ports[0].protocol: Unsupported value: "HTTP...
support
0
votes
0
answers
19
views
11
•
asked Jun 18, 2025
500 failed to get credits info: failed to get account: record not found
Dear Crawl Support Team, I am writing to report an issue I am experiencing when trying to access my Account Center on your platform. When I navigate to the Account Center page, I encounter an error message displayed prominently on the scree...
feedback
discussion
support
1
votes
2
answers
129
views
Fritz J. Pichardo Marcano
1
•
asked Jun 18, 2025
Confused about hourly pricing
Hi, I want to ask if the actual pricing model is based on an hourly rate or by minute. For example, Railway use per-minute pricing, but it is only compared at the hour level here. How is it billed if the usage is calculated by the hour? Is ...
support
0
votes
0
answers
27
views
1
•
asked Jun 18, 2025
Can not upgrade plan
I just sign in with my Github account, while when I click on 'Plan' there is an error "500:failed to get credits info: failed to get account: failed to get account: record not found". I try to delete my account to disconnect...
support
0
votes
1
answers
65
views
31
•
asked Jun 18, 2025
Need help! Unable to Log In to Account Using GitHub or Gmail
I previously logged in to my ClawCloudRun account successfully using my GitHub account. Today, I changed the email address associated with my GitHub account. After that, I found that I couldn’t update the old email in my ClowCloud account. ...
support
3
votes
0
answers
52
views
1
•
asked Jun 18, 2025
My wallet doesn't work
After associating my github account, I was unable to view my wallet and was prompted with "500:failed to get credits info: failed to get account: failed to get account:" "record not found", how can this be solved
feedback
0
votes
0
answers
33
views
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