43

• asked Jun 20, 2025

application is always "creating", but the web deployed can be opened with " no healthy upstream"

ID :JD5MDiqYmS application is always "creating", but the web deployed can be opened with " no healthy upstream"

support

4 votes

11 answers

521 views

t w 1

• asked Jun 20, 2025

I can't change my subscription plan

I can't change my subscription plan, I got a one month Hobby Plan by inviting friends, it's expired now, but I can't continue with the free plan. I can't cancel my Hobby Plan, please help me to cancel this Hobby Plan to cont...

feedback support

0 votes

0 answers

27 views

Muhammad Nourman Hadi 1

• asked Jun 19, 2025

not receive $5/month free credit

Hi Team, I follow that guide [https://blog.run.claw.cloud/337/] after signup using github, but cant create n8n, how to get $5/month free credit ?

support

0 votes

3 answers

186 views

1

• asked Jun 19, 2025

Root Domain Setup Issue – CNAME Only Works for Subdomain (Using Cloudflare)

Hi, I’ve successfully deployed my app on your platform and everything works great—thank you for that! However, I’m facing a problem when setting up a custom root domain (example.com). Your documentation recommends pointing a CNAME to your p...

discussion support

0 votes

1 answers

173 views

1

• asked Jun 19, 2025

Deployment Failed Service "xxx" is invalid: spec.ports[0].protocol: Unsupported value: "HTTP": supported values: "SCTP", "TCP", "UDP"

I failed to deploy applaction and the error occurs as follows:, could you please help to resolve this issue, much apprecaited!! Deployment Failed Service "pdfapi99" is invalid: spec.ports[0].protocol: Unsupported value: "HTTP&#3...

support

0 votes

0 answers

19 views

11

• asked Jun 18, 2025

500 failed to get credits info: failed to get account: record not found

Dear Crawl Support Team, I am writing to report an issue I am experiencing when trying to access my Account Center on your platform. When I navigate to the Account Center page, I encounter an error message displayed prominently on the scree...

feedback discussion support

1 votes

2 answers

129 views

Fritz J. Pichardo Marcano 1

• asked Jun 18, 2025

Confused about hourly pricing

Hi, I want to ask if the actual pricing model is based on an hourly rate or by minute. For example, Railway use per-minute pricing, but it is only compared at the hour level here. How is it billed if the usage is calculated by the hour? Is ...

support

0 votes

0 answers

27 views

1

• asked Jun 18, 2025

Can not upgrade plan

I just sign in with my Github account, while when I click on 'Plan' there is an error "500:failed to get credits info: failed to get account: failed to get account: record not found". I try to delete my account to disconnect...

support

0 votes

1 answers

65 views

31

• asked Jun 18, 2025

Need help! Unable to Log In to Account Using GitHub or Gmail

I previously logged in to my ClawCloudRun account successfully using my GitHub account. Today, I changed the email address associated with my GitHub account. After that, I found that I couldn’t update the old email in my ClowCloud account. ...

support

3 votes

0 answers

52 views

1

• asked Jun 18, 2025

My wallet doesn't work

After associating my github account, I was unable to view my wallet and was prompted with "500:failed to get credits info: failed to get account: failed to get account:" "record not found", how can this be solved

feedback

0 votes

0 answers

33 views