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  • shuai 1
    •
    Having trouble on the "Create your workspace" page
    Hello, I recently signed up for ClawCloud Run and I'm having trouble on the "Create your workspace" page. As you can see in the attached screenshot, I have already selected a region (Germany). However, there are no clickable but...
    support
    0 votes
    0 answers
    17 views
  • shuai 31
    •
    unable to deploy app, it keep stuck at creating and waiting
    Hi, I just upgraded to hobby plan, but the way why i'm not able to create any app? it keep in creating->waiting->creating..... unable to deploy any app and docker can you help to check? My Account ID: MHeRhdN4Ds thanks.
    support
    1 votes
    2 answers
    150 views
  • shuai Dev_Nergis 1
    •
    I cannot log in using my GitHub account.
    support
    0 votes
    0 answers
    19 views
  • shuai jinrun 1
    •
    I’ve already upgraded my plan, so why is it still showing as a free plan? How can I fix this?
    I’ve already upgraded my plan, so why is it still showing as a free plan? How can I fix this?
    feedback
    0 votes
    0 answers
    43 views
  • shuai 31
    •
    Upgrade to hobby Plan but still in free plan
    Hello, I have a subscription to the hobby plan, but why is my account still under free plan? Can you help to check? purchase date: 10/19/2025 Account ID: MHeRhdN4Ds Thanks.
    support
    0 votes
    2 answers
    50 views
  • shuai dllcmd USDT 1
    •
    Why won't the administrator address my issue?
    I paid $30 for the Hobby plan using Alipay, but now I am still stuck in the free plan. It has been almost 24 hours since I paid, why haven't you processed it? My ID: RBXCuRaKQi
    feedback discussion support
    0 votes
    0 answers
    50 views
  • shuai dllcmd USDT 1
    •
    Upgrade to Hobby, but still in free plan
    Hello, I purchased an upgraded subscription, but nothing has happened. Can you help mefigure out what's going on? My ID is RBXCuRaKQi.I paid $30 using Alipay, but my plan remains at the free level.
    support
    0 votes
    0 answers
    27 views
  • shuai 232 artarmon 21
    •
    NEXT_PUBLIC_BACKEND_URL is set incorrectly, or the backend is not running. -POSTIZ
    Unable to login after deploying postiz application Your browser got a 404 when trying to contact the API, the most likely reasons for this are the NEXT_PUBLIC_BACKEND_URL is set incorrectly, or the backend is not running.
    discussion
    2 votes
    1 answers
    20 views
  • shuai Sadid Ahmed 1
    •
    How to allow public remote access to my MySQL database?
    Hello Support Team, I have a MySQL database hosted on your platform (Host: dbprovider.ap-southeast-1.clawcloudrun.com). I need to connect to this database from my web application hosted on Vercel. However, the connection is failing, which i...
    discussion support
    0 votes
    0 answers
    17 views
  • shuai 1
    •
    How to delete a running pod
    I have several pods running and like to stop and delete some of them.. What are the steps to proceed ?
    support
    0 votes
    0 answers
    56 views
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