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  • shuai 1
    •
    How do I execute a command in a running application? I need to run `n8n user-management:reset` to reset the password.
    support
    0 votes
    1 answers
    25 views
  • shuai Z W 11
    •
    How can I get a refund if I haven't used it yet? ClawCloud Run's access speed is so slow that it's basically unusable. It's very frustrating to use.
    How can I get a refund if I haven't used it yet? ClawCloud Run's access speed is so slow that it's basically unusable. It's very frustrating to use.
    feedback
    1 votes
    0 answers
    78 views
  • shuai 1
    •
    when install n8n community nodes, the app launchpad seems crash and cannot restart
    as mention, now i click restart btn many times, the app launchpad always show creating, what should i do next steps?
    feedback discussion support
    0 votes
    0 answers
    29 views
  • shuai 1
    •
    My Memos application data has been completely lost.
    My Memos application data has been completely lost. Details: App name: memos Error: "pods/log memos-0 NotFound" Storage directory /var/opt/memos is completely empty Data loss occurred around Aug 28, 01:35 (based on logs) Pod seems t...
    feedback
    0 votes
    0 answers
    20 views
  • shuai 3
    •
    update my n8n version
    When I login to my n8n instance it says there is a important update. How do I update my n8n?
    support
    0 votes
    4 answers
    191 views
  • shuai Simon Wong 91
    •
    Singapore Server (For Hobby & Pro) is down?
    It seems it's not able to access the server ( [https://sg-members-1.run.claw.cloud/)] ? Anyone knows what is going on?
    support
    2 votes
    0 answers
    84 views
  • shuai 黃艾迪 1
    •
    MySQL does not support --network host, which causes users restricted by IP to be unable to log in
    I would like to ask if there is any configuration that allows users to log in and still obtain their real IP. Currently, all detected users appear to be using internal IPs (e.g., {user}@172.20.xxx.xxx). Since I have restricted certain users...
    support
    0 votes
    0 answers
    9 views
  • shuai 1
    •
    Cancelled plan re-activated without my permission and charged to my credit card!
    To ClawCloudRun person-in-charge, I do not appreciate the dishonest act of acting on behalf of me to re-activate my cancelled account and charge me the fee without my permission. This could constitute the criminal act of cheating your clien...
    discussion
    0 votes
    4 answers
    62 views
  • shuai 23
    •
    Deleted apps are still billed, suspected to have "ghost resources"
    Dear ClawCloud technical support, Hello! My account is experiencing a problem with the console as follows: On the billing page (Billing Center → usage), it shows that there are 5 applications that are being billed, 4 of which are WordPress ...
    feedback
    2 votes
    1 answers
    196 views
  • shuai Simon Wong 91
    •
    Urgent Action Needed: Addressing Unanswered Questions and Boosting Community Engagement
    ClawClound Run Support Team The high volume of unanswered questions in the Community (approximately 99%) is unacceptable and demands immediate action. A significant portion of these questions are system-related, indicating users are encount...
    feedback discussion support
    0 votes
    1 answers
    28 views
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