3

• asked Dec 9, 2025

I have paid for Hobby plan.

I have paid for Hobby plan for one year. It has been working normally before. but now the status is always "creating"

feedback support

0 votes

2 answers

71 views

3

• asked Dec 9, 2025

paid for a one-month hobby package, but it hasn't been activated

I have paid for a one-month trial package, but it has not been activated. Please help me solve this problem. My ID:sUIG7pVOtP

feedback support

0 votes

1 answers

49 views

1

• asked Dec 9, 2025

Clarification on traffic allowance for Free-plan users

Hi ClawCloud Support, In the pricing document at [https://docs.run.claw.cloud/clawcloud-run/pricing] it says Free-plan users get 10 GB of traffic and that overage is priced at $0.05/GB. Could you confirm what happens after the 10 GB is used...

support

0 votes

1 answers

88 views

1

• asked Dec 9, 2025

[zzk5VTI0qs]A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.

A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it. ID：zzk5VTI0qs NS：ns-u36p2rv6 AZ：ap-northeast-1 (JAPAN) Abnormal app name（Storage）：alist-aefgi...

feedback support

0 votes

1 answers

28 views

11

• asked Dec 8, 2025

Is there a problem with the application delete function?

The deletion issue I submitted last time has been resolved. Today I tried switching versions and deleting an application, but the pod is still being used. ID:7ODLdaf1Cu NS:ns-iapfvk8s Region:Japan

support

0 votes

2 answers

107 views

1

• asked Dec 8, 2025

Fail to start the n8n, anyone can advise? Many thanks

Events FailedScheduling, Last Occur: 2h18m First Seen: 2h7m count: 0 0/58 nodes are available: 1 Too many pods, 14 node(s) were unschedulable, 18 Insufficient cpu, 2 node(s) had untolerated taint {monitor.run.claw.cloud/node: }, 3 node(s) h...

support

0 votes

0 answers

66 views

11

• asked Dec 8, 2025

Another application that I don't own has appeared in the pod.

ID:7ODLdaf1Cu NS:ns-iapfvk8s Region:Japan

support

0 votes

0 answers

23 views

1

• asked Dec 8, 2025

[RCimOY0M_8]Two deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.

two deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it. ID:RCimOY0M_8 NS:ns-zh2gv424 AZ:eu-central-1 (Germany) Abnormal app name（Storage）：cloud-sav...

feedback support

0 votes

0 answers

34 views

1

• asked Dec 8, 2025

A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.

A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it. ID:RCimOY0M_8 NS:ns-vavj19ii AZ:ap-northeast-1 (JAPAN) Abnormal app name（Storage）：cloud-saver

feedback support

0 votes

0 answers

12 views

xiaofen 21

• asked Dec 6, 2025

Unable to claim the monthly free quota

My account was registered on the 6th, using a GitHub account I had registered with 180 days ago. According to platform policy, I should have received a $5 free credit today, but my account hasn't. Please handle this.

feedback discussion support

2 votes

5 answers

125 views