shusao 1

• asked Sep 17, 2025

My entire year of Hobby subscription expired on September 15.

I purchased a one-year membership on August 15, but later canceled it on the website due to a poor experience. It informed me that the cancellation would take effect on September 15. I waited until September, and when I logged in today, I f...

support

0 votes

2 answers

65 views

1

• asked Sep 16, 2025

Unable to update Devbox config

I currently have a Ubuntu 24 devbox with 2c4g and a public address listening on port 8080. I tried to update the Devbox's port to 10000, but the website returns "Your current Free plan includes up to 4 vCPU, 8 GB RAM, 1 nodeport, 4 ...

support

0 votes

0 answers

22 views

liang shen 1

• asked Sep 16, 2025

Failed to pull image ,how to solve this problem

Failed to pull image "linuxserver/snapdrop:amd64-latest": rpc error: code = NotFound desc = failed to pull and unpack image "docker.io/linuxserver/snapdrop:amd64-latest": no match for platform in manifest: not found Failed, ...

support

0 votes

0 answers

51 views

1

• asked Sep 15, 2025

500:failed to get credits info: failed to get account: failed to get account: record not found

500:failed to get credits info: failed to get account: failed to get account: record not found email:[email protected]

discussion

0 votes

1 answers

78 views

sixLau 1

• asked Sep 15, 2025

500:failed to get credits info: failed to get account: failed to get account: record not found

500:failed to get credits info: failed to get account: failed to get account: record not found

feedback

0 votes

2 answers

96 views

ParqEx 11

• asked Sep 14, 2025

n8n stuck in Creating state. Pod states Waiting state with Error

Hi, I tried updating my n8n pod and after that, the Pod has been offline. I tried reverting to the version that was working, and that has not worked either. i see this error: FailedScheduling, Last Occur: 1h26m First Seen: 1h26m count: 0 0/...

support

0 votes

0 answers

58 views

吴映雪 1

• asked Sep 14, 2025

Membership payment problem

I just paid $5 twice for a Claw Cloud Hobby monthly membership. My payment has been debited and I received the order invoice, but my account status still shows as the free version. I haven't upgraded to a membership yet, and I can't...

support

0 votes

1 answers

185 views

1

• asked Sep 12, 2025

Application Unavailable - Error "no healthy upstream"

Hello, One of my applications deployed on run.claw.cloud is currently unavailable. When I try to access it, I get the following error message: no healthy upstream Details: Platform: run.claw.cloud No recent configuration changes were made T...

feedback

0 votes

0 answers

115 views

1

• asked Sep 12, 2025

ClawCloud n8n Instance Stuck in "Creating" After Image Update

Dear ClawCloud Support Team, I hope this message finds you well. I am experiencing a serious issue with my n8n application hosted on ClawCloud Run. Four days ago, I updated the Docker image for my n8n instance from the previous version to n...

support

0 votes

0 answers

67 views

King Kai 11

• asked Sep 12, 2025

1 Unhealthy POD

How long does it takke to restart the n8n application after version update? I updated the version as previous one was disconnecting again and again while my internet was working fine. Once updated the version now POD is not running and stat...

discussion support

0 votes

0 answers

93 views