1

• asked Sep 10, 2025

I have paid for a Hobby membership subscription, but the account is not valid and the money has been swallowed by the system.

I just paid $30 for a Claw Cloud Hobby annual membership. My payment has been debited and I received the order invoice, but my account status still shows as the free version. I haven't upgraded to a membership yet, and I can't use t...

feedback

0 votes

4 answers

157 views

RAMZI 21

• asked Sep 9, 2025

I think this service is not managed anymore - don't waste your time and money like myself

I think this service is not managed anymore - don't waste your time and money like myself , since 5 days i'm sending support emails to resolve my issue and no one replies , i upgraded to the pro plan and no changes reflected on my a...

feedback support

1 votes

2 answers

183 views

11

• asked Sep 7, 2025

"Plan" Not Visible After Registration: 500 failed to get credits info: failed to get account: record not found

Dear Crawl Support Team, I am reaching out to report an issue I am encountering when attempting to access the Account Center on your platform. I recently registered on your platform, and since then I am unable to view my subscription "P...

feedback support

1 votes

1 answers

169 views

Yunus 21

• asked Sep 7, 2025

N8N 0 PODS RUNNING

Hi - I tried to update N8N but it did not work and now the POD is not working. Please can you assist with this matter.

support

2 votes

3 answers

104 views

11

• asked Sep 7, 2025

Support Request: Promotional $5 Credit Not Applied for Eligible GitHub Account

Dear Support Team, I am writing to request assistance regarding the $5 monthly promotional credit for users registering with a GitHub account older than 180 days. My GitHub account (username: gramnaters) qualifies for this promotion, and I ...

support

1 votes

3 answers

134 views

1

• asked Sep 6, 2025

The service has not been credited after the recharge.

I recently purchased a $30 plan and received both an order confirmation and an invoice. However, I have not noticed the service being activated or credited to my account. Could you please help me resolve this issue? Thank you.

feedback

0 votes

0 answers

32 views

1

• asked Sep 6, 2025

Inquiry Regarding Missing $5 Monthly Credit for GitHub Users

Dear Claw Cloud Run Support Team, I am writing to inquire about the promotional offer that grants a $5 monthly credit to users who sign up with a GitHub account older than 180 days. My GitHub account, [My GitHub Username：wangzi7654321], was...

feedback discussion support

0 votes

3 answers

182 views

RAMZI 21

• asked Sep 5, 2025

I upgraded my plan one hour ago , no changes on my account yet ??

I upgraded my plan from free to the highest plan one hour ago , no changes on my account yet ?? how i can reach support ?

feedback support

1 votes

0 answers

43 views

21

• asked Sep 5, 2025

500: failed to get credits info: failed to get account: record not found

I just signed up on ClawCloud using my GitHub account, and I was expecting to receive the free credits as mentioned. However, after logging into the dashboard, I got the following error in the Account Center: 500: failed to get credits info...

feedback discussion support

2 votes

1 answers

197 views

1

• asked Sep 3, 2025

Unheathly display eu-central service outage — help needed!

Unhealthy and waiting for imgpullback in eu area, pls help to check and solve. Thx in advance!

support

0 votes

0 answers

66 views