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  • shuai ChanningHe 1
    •
    Requesting Refund for Unexpected Hobby Tier Charge – No Usage & No Response From Support
    I am posting here because I recently noticed an unexpected charge on my account for the Hobby tier, even though I never requested or intended to upgrade my plan. I did add my payment method earlier, but I did not choose the Hobby plan. Howe...
    discussion support
    0 votes
    0 answers
    20 views
  • shuai 11
    •
    The applied storage exceeds the quota
    I am already subscribed to the Pro plan, and only 1 pod is running. Why can't I deploy any other app now? It always pops up "The applied storage exceeds the quota."
    support
    0 votes
    2 answers
    59 views
  • shuai 3
    •
    connection timeout
    Anyone having this error? How did you fix it? upstream connect error or disconnect/reset before headers. retried and the latest reset reason: connection timeout Earlier it was working now i am having this. Thanks! ID:-BkwBzqb_- NS:ns-wqqtzd...
    support
    0 votes
    1 answers
    26 views
  • shuai 猿人 3
    •
    I have a free balance, but I am unable to innovate containers
    Even the previous containers cannot be updated Pod List （0）
    support
    0 votes
    1 answers
    39 views
  • shuai programmedsun 1
    •
    Resource abuse on Singapore
    Hello, I have noticed that the Singapore servers are using all their CPU cores at 100%, which is making that region very slow. Is there anything that can be done about the issue?
    support
    0 votes
    1 answers
    53 views
  • shuai 3
    •
    [if115qg6pk]A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.
    A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it. ID:if115qg6pk NS:ns-xvwtdn95 AZ:ap-northeast-1 (JAPAN) Abnormal app name（Storage）：rustdesk-bn...
    feedback support
    0 votes
    2 answers
    59 views
  • shuai mithril zx 1
    •
    Request for Refund – Hobby Plan Service Stuck in Pending State
    Hi Claw Cloud Support Team, I recently subscribed to the Hobby Plan, but the service I created has remained in a pending state for more than 24 hours and is still unavailable for use. Since I have not been able to utilize the service at all...
    feedback
    0 votes
    3 answers
    73 views
  • shuai RK 131
    •
    Unable to Delete my Database
    Hello Team, I’m having an issue with a stuck database on my instance. The original WordPress installation was removed, but the database remains and shows an error state. I’ve already tried normal delete, force delete, and uninstall, but not...
    support
    0 votes
    1 answers
    33 views
  • shuai 1
    •
    Forzen database config.
    My credits have run out days ago, then the database stopped, now I have credits again but the database is still frozen and I can reset it or even delete id. How can I run it again?
    feedback support
    0 votes
    0 answers
    13 views
  • shuai Jonathas Oliveira 3
    •
    ClawCloud Run Terminal not opening ("infinite loading screen"): Attempt to reset n8n password fails
    Hello, I am facing a persistent issue where the terminal for my service on ClawCloud Run does not load. The screen only shows the "loading" ("enchendo") message or indicator indefinitely. The reason I need to access the term...
    feedback discussion support
    0 votes
    1 answers
    48 views
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