sjt 1

• asked Mar 18

A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it.

A deleted App and Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it. ID:Yrz96bR71S NS:ns-2xzwca84 AZ:ap-northeast-1 (JAPAN) Abnormal app name（Storage）：hel...

discussion

0 votes

0 answers

27 views

1

• asked Mar 18

Can’t access n8n via ClawCloud platform (direct access works, page parsing error)

Title: Can’t access n8n via ClawCloud platform (direct access works, page parsing error) Content: I’m having an issue accessing the n8n service I created on ClawCloud Run: I can open the n8n URL directly without any problems, but when I try...

support

0 votes

0 answers

7 views

huanaidi111 11

• asked Mar 18

Problem: Pod List always shows 0

Plan: Free Namespace: ns-c6q9p8ki ID: Tqu5NfkMHx Endpoint URL: tcp://tcp.us-east-1.clawcloudrun.com:46704 Pod name: not shown Issue description: The service was working before, but now Pod List becomes 0. After clicking update or restart, n...

support

1 votes

1 answers

46 views

猿人 3

• asked Mar 15

How long will the promotional activity last

I found that I can purchase one-year service for $18 now. I would like to know if the annual renewal fee for this account will remain at $18 in the future, or if it will revert to the original price later on

discussion

0 votes

0 answers

22 views

jing sun 1

• asked Mar 14

Account Setting is error 500 status

I hope this email finds you well. I am writing to report an issue with accessing my account settings. Despite multiple attempts, I am unable to log in to adjust or view my account configurations. my ID:mudQBBEJmB

discussion support

0 votes

1 answers

63 views

11

• asked Mar 13

can't create app , the application remains in the 'creating' state indefinitely.

us-west-1 ID:yLn1P0-Ve4 NS:ns-x97tudg0

feedback support

1 votes

2 answers

59 views

1

• asked Mar 13

How can I delete the current workspace?

I'm encountering some access issues and would like to delete my current workspace and rebuild it in a different region. However, I can't find where to delete the workspace. Could you please help?

support

0 votes

0 answers

39 views

1

• asked Mar 12

Request for Full Refund of Hobby Plan Subscription (Order Date: 2026/3/12, Amount: $18)

Dear Support Team, I subscribed to the Hobby plan on March 12, 2026, and paid $18 via Alipay (the order number can be found in the downloaded invoice). This subscription was not my intention, and the system directly enabled auto-debit payme...

feedback discussion support

0 votes

0 answers

43 views

1

• asked Mar 6

The machine has been running all day and still cannot be deployed to the public network.

ID:t-FkRUmfaE NS:ns-pn0hs7w3 How can I quickly activate this public network address?

feedback support

0 votes

0 answers

46 views

moyo wong 1

• asked Feb 28

Refund Request for Unused Auto-Renewal Charges

ID：VNyDzozBSw NS：ns-m0j8ak85 Dear ClawCloud, I'm a student user. I purchased your service last Aug but forgot to cancel auto-renewal. Here are the unauthorized charges for months I never logged in or used the service: · Sep–Dec 2023: 4 ...

feedback

0 votes

0 answers

30 views