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  • shuai 1
    •
    Clarification on traffic allowance for Free-plan users
    Hi ClawCloud Support, In the pricing document at [https://docs.run.claw.cloud/clawcloud-run/pricing] it says Free-plan users get 10 GB of traffic and that overage is priced at $0.05/GB. Could you confirm what happens after the 10 GB is used...
    support
    0 votes
    1 answers
    69 views
  • shuai 1
    •
    [zzk5VTI0qs]A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.
    A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it. ID：zzk5VTI0qs NS：ns-u36p2rv6 AZ：ap-northeast-1 (JAPAN) Abnormal app name（Storage）：alist-aefgi...
    feedback support
    0 votes
    1 answers
    24 views
  • shuai 1
    •
    Is there a problem with the application delete function?
    The deletion issue I submitted last time has been resolved. Today I tried switching versions and deleting an application, but the pod is still being used. ID:7ODLdaf1Cu NS:ns-iapfvk8s Region:Japan
    support
    0 votes
    2 answers
    83 views
  • shuai 1
    •
    Fail to start the n8n, anyone can advise? Many thanks
    Events FailedScheduling, Last Occur: 2h18m First Seen: 2h7m count: 0 0/58 nodes are available: 1 Too many pods, 14 node(s) were unschedulable, 18 Insufficient cpu, 2 node(s) had untolerated taint {monitor.run.claw.cloud/node: }, 3 node(s) h...
    support
    0 votes
    0 answers
    57 views
  • shuai 1
    •
    Another application that I don't own has appeared in the pod.
    ID:7ODLdaf1Cu NS:ns-iapfvk8s Region:Japan
    support
    0 votes
    0 answers
    19 views
  • shuai 1
    •
    [RCimOY0M_8]Two deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.
    two deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it. ID:RCimOY0M_8 NS:ns-zh2gv424 AZ:eu-central-1 (Germany) Abnormal app name（Storage）：cloud-sav...
    feedback support
    0 votes
    0 answers
    30 views
  • shuai 1
    •
    A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.
    A deleted Storage unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it. ID:RCimOY0M_8 NS:ns-vavj19ii AZ:ap-northeast-1 (JAPAN) Abnormal app name（Storage）：cloud-saver
    feedback support
    0 votes
    0 answers
    9 views
  • shuai xiaofen 21
    •
    Unable to claim the monthly free quota
    My account was registered on the 6th, using a GitHub account I had registered with 180 days ago. According to platform policy, I should have received a $5 free credit today, but my account hasn't. Please handle this.
    feedback discussion support
    2 votes
    5 answers
    108 views
  • shuai xiaofen 21
    •
    My pod is inaccessible, yet I'm still being charged.
    I created a pod in the eu-central-1 region, but I can't access it and I'm being charged.   ---Google Translate
    feedback discussion
    0 votes
    0 answers
    22 views
  • shuai 1
    •
    [tX1zXBu3Ki]three deleted app remains listed in the billing usage report, but there is no way to delete it within the dashboard.
    three deleted app unit remains listed in the billing usage report, but there is no way to delete it within the dashboard.Please help me remove it. ID:tX1zXBu3Ki NS:ns-5jfp7cnr ap-southeast-1 (Singapore) Abnormal app name（Storage）：new-api、te...
    feedback support
    0 votes
    1 answers
    47 views
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