1

• asked Sep 12

ClawCloud n8n Instance Stuck in "Creating" After Image Update

Dear ClawCloud Support Team, I hope this message finds you well. I am experiencing a serious issue with my n8n application hosted on ClawCloud Run. Four days ago, I updated the Docker image for my n8n instance from the previous version to n...

support

0 votes

0 answers

65 views

King Kai 11

• asked Sep 12

1 Unhealthy POD

How long does it takke to restart the n8n application after version update? I updated the version as previous one was disconnecting again and again while my internet was working fine. Once updated the version now POD is not running and stat...

discussion support

0 votes

0 answers

92 views

1

• asked Sep 10

I have paid for a Hobby membership subscription, but the account is not valid and the money has been swallowed by the system.

I just paid $30 for a Claw Cloud Hobby annual membership. My payment has been debited and I received the order invoice, but my account status still shows as the free version. I haven't upgraded to a membership yet, and I can't use t...

feedback

0 votes

4 answers

130 views

RAMZI 21

• asked Sep 9

I think this service is not managed anymore - don't waste your time and money like myself

I think this service is not managed anymore - don't waste your time and money like myself , since 5 days i'm sending support emails to resolve my issue and no one replies , i upgraded to the pro plan and no changes reflected on my a...

feedback support

1 votes

2 answers

174 views

11

• asked Sep 7

"Plan" Not Visible After Registration: 500 failed to get credits info: failed to get account: record not found

Dear Crawl Support Team, I am reaching out to report an issue I am encountering when attempting to access the Account Center on your platform. I recently registered on your platform, and since then I am unable to view my subscription "P...

feedback support

1 votes

1 answers

124 views

Yunus 21

• asked Sep 7

N8N 0 PODS RUNNING

Hi - I tried to update N8N but it did not work and now the POD is not working. Please can you assist with this matter.

support

2 votes

3 answers

101 views

11

• asked Sep 7

Support Request: Promotional $5 Credit Not Applied for Eligible GitHub Account

Dear Support Team, I am writing to request assistance regarding the $5 monthly promotional credit for users registering with a GitHub account older than 180 days. My GitHub account (username: gramnaters) qualifies for this promotion, and I ...

support

1 votes

3 answers

108 views

1

• asked Sep 6

The service has not been credited after the recharge.

I recently purchased a $30 plan and received both an order confirmation and an invoice. However, I have not noticed the service being activated or credited to my account. Could you please help me resolve this issue? Thank you.

feedback

0 votes

0 answers

30 views

1

• asked Sep 6

Inquiry Regarding Missing $5 Monthly Credit for GitHub Users

Dear Claw Cloud Run Support Team, I am writing to inquire about the promotional offer that grants a $5 monthly credit to users who sign up with a GitHub account older than 180 days. My GitHub account, [My GitHub Username：wangzi7654321], was...

feedback discussion support

0 votes

3 answers

160 views

RAMZI 21

• asked Sep 5

I upgraded my plan one hour ago , no changes on my account yet ??

I upgraded my plan from free to the highest plan one hour ago , no changes on my account yet ?? how i can reach support ?

feedback support

1 votes

0 answers

42 views