31

• asked Oct 20, 2025

unable to deploy app, it keep stuck at creating and waiting

Hi, I just upgraded to hobby plan, but the way why i'm not able to create any app? it keep in creating->waiting->creating..... unable to deploy any app and docker can you help to check? My Account ID: MHeRhdN4Ds thanks.

support

1 votes

2 answers

149 views

Dev_Nergis 1

• asked Oct 20, 2025

I cannot log in using my GitHub account.

support

0 votes

0 answers

18 views

jinrun 1

• asked Oct 19, 2025

I’ve already upgraded my plan, so why is it still showing as a free plan? How can I fix this?

I’ve already upgraded my plan, so why is it still showing as a free plan? How can I fix this?

feedback

0 votes

0 answers

43 views

31

• asked Oct 19, 2025

Upgrade to hobby Plan but still in free plan

Hello, I have a subscription to the hobby plan, but why is my account still under free plan? Can you help to check? purchase date: 10/19/2025 Account ID: MHeRhdN4Ds Thanks.

support

0 votes

2 answers

49 views

dllcmd USDT 1

• asked Oct 19, 2025

Why won't the administrator address my issue?

I paid $30 for the Hobby plan using Alipay, but now I am still stuck in the free plan. It has been almost 24 hours since I paid, why haven't you processed it? My ID: RBXCuRaKQi

feedback discussion support

0 votes

0 answers

37 views

dllcmd USDT 1

• asked Oct 18, 2025

Upgrade to Hobby, but still in free plan

Hello, I purchased an upgraded subscription, but nothing has happened. Can you help mefigure out what's going on? My ID is RBXCuRaKQi.I paid $30 using Alipay, but my plan remains at the free level.

support

0 votes

0 answers

27 views

232 artarmon 21

• asked Oct 18, 2025

NEXT_PUBLIC_BACKEND_URL is set incorrectly, or the backend is not running. -POSTIZ

Unable to login after deploying postiz application Your browser got a 404 when trying to contact the API, the most likely reasons for this are the NEXT_PUBLIC_BACKEND_URL is set incorrectly, or the backend is not running.

discussion

2 votes

1 answers

19 views

Sadid Ahmed 1

• asked Oct 16, 2025

How to allow public remote access to my MySQL database?

Hello Support Team, I have a MySQL database hosted on your platform (Host: dbprovider.ap-southeast-1.clawcloudrun.com). I need to connect to this database from my web application hosted on Vercel. However, the connection is failing, which i...

discussion support

0 votes

0 answers

16 views

1

• asked Oct 16, 2025

How to delete a running pod

I have several pods running and like to stop and delete some of them.. What are the steps to proceed ?

support

0 votes

0 answers

53 views

Peiyao Li 1

• asked Oct 16, 2025

Upgrade to Hobby, but still in free plan

Hi, I have purchased upgrade subscription but no thing happens. Can you help me to check what is going on? My ID is IwDdFYTNhz. I used Alipay for this purchase. I can see $30 has been paid. And there is nothing in invoice history!

support

0 votes

2 answers

97 views