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  • shuai peng leon 1
    •
    The recharge was successful, but the annual plan hasn't been activated yet.
    I bought the hobby plan, and Alipay also has a deduction record, but the plan did not take effect. What's the matter?
    support
    0 votes
    0 answers
    37 views
  • shuai TypeMoon 21
    •
    Custom domain name issues
    I redeployed the container, but this time I found that my custom domain name is not working and remains in the "Pending" state. My domain name is provided by Alibaba Cloud. I also checked the DNS configuration and found it to be nor...
    feedback
    2 votes
    4 answers
    134 views
  • shuai Simon Wong 91
    •
    Support Response time
    Hi Guys, I am just wondering whether there's any support for the paid plan like Hobby? It seems like the response time from claw support is extremely long, even to an unacceptable level. I have logged an issue to them for 2 weeks alread...
    feedback discussion
    0 votes
    0 answers
    14 views
  • shuai Alógenes 11
    •
    Why don't I have a free $5 a month?
    I have this account for at least 3 years.
    feedback discussion support
    1 votes
    0 answers
    74 views
  • shuai 1
    •
    What are the real limits of the free plan ?
    I'm on the free tiers and it tells I can't ven deploy dify because of the number of CPU in the plan. The plan says up to 4 vCPU vs 2+ cpu request from dify. what are the real limits of this plan ?
    support
    0 votes
    0 answers
    58 views
  • shuai LOOP 1
    •
    My Docker was deleted.
    I used an invitation to get $5 per month, but after it expired, my container was deleted. However, I was using GitHub, which offers $5 per month in credits. Now, I want to know how to restore my container.
    feedback
    0 votes
    0 answers
    45 views
  • shuai 1
    •
    What's the matter
    I bought the hobby plan, and Alipay also has a deduction record, but the plan did not take effect. What's the matter?
    feedback
    0 votes
    1 answers
    55 views
  • shuai Alex Bukh 11
    •
    Please don't lose all night's worth of work
    I've been working all night on n8n workflow for my small business Put so much effort Unfortunately didn't make any backups And now n8n just don't load up Team, please, recover the server Or give access to donwload data somehow T...
    support
    0 votes
    2 answers
    62 views
  • shuai John Liu 1
    •
    The deployment time is too long
    I tried to deploy an n8n on the platform, but it has been almost 14 hours and the public address is still in a pending state. What is the reason for this? Who can help solve it?
    support
    0 votes
    1 answers
    45 views
  • shuai hormenks 166
    •
    The app suddenly stopped working, and CPU and memory usage dropped to 0
    The app suddenly stoped working, yet the website still shows it as a healthy pod. Why does the Claw Cloud Run platform have issues every single day?
    support
    0 votes
    0 answers
    37 views
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