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  • shuai Simon Wong 116
    •
    Singapore Server (For Hobby & Pro) is down?
    It seems it's not able to access the server ( [https://sg-members-1.run.claw.cloud/)] ? Anyone knows what is going on?
    support
    2 votes
    0 answers
    86 views
  • shuai huanaidi111 11
    •
    MySQL does not support --network host, which causes users restricted by IP to be unable to log in
    I would like to ask if there is any configuration that allows users to log in and still obtain their real IP. Currently, all detected users appear to be using internal IPs (e.g., {user}@172.20.xxx.xxx). Since I have restricted certain users...
    support
    0 votes
    0 answers
    12 views
  • shuai 1
    •
    Cancelled plan re-activated without my permission and charged to my credit card!
    To ClawCloudRun person-in-charge, I do not appreciate the dishonest act of acting on behalf of me to re-activate my cancelled account and charge me the fee without my permission. This could constitute the criminal act of cheating your clien...
    discussion
    0 votes
    4 answers
    75 views
  • shuai 23
    •
    Deleted apps are still billed, suspected to have "ghost resources"
    Dear ClawCloud technical support, Hello! My account is experiencing a problem with the console as follows: On the billing page (Billing Center → usage), it shows that there are 5 applications that are being billed, 4 of which are WordPress ...
    feedback
    2 votes
    1 answers
    209 views
  • shuai Simon Wong 116
    •
    Urgent Action Needed: Addressing Unanswered Questions and Boosting Community Engagement
    ClawClound Run Support Team The high volume of unanswered questions in the Community (approximately 99%) is unacceptable and demands immediate action. A significant portion of these questions are system-related, indicating users are encount...
    feedback discussion support
    0 votes
    1 answers
    38 views
  • shuai Eric-Yeh 11
    •
    Postgre database update error
    I set up a postgre database. It runs fine for a few day untill it show update and get stuck. It shows error instead of update today(the message is the same). How to fix it?
    support
    1 votes
    2 answers
    31 views
  • shuai 1
    •
    Feature Request: App Store Templates order by create time
    It would be great if the App Store Templates can be ordered by create time, so we can know the latest update.
    feedback
    0 votes
    0 answers
    11 views
  • shuai g0l4 1
    •
    US West No healthy upstream
    When I try to login [my console] , it only says "No healthy upstream" and my application deployed on it stop working.
    support
    0 votes
    3 answers
    139 views
  • shuai daven 1
    •
    how to use docker in my devbox?
    how to use docker in my devbox?
    discussion support
    0 votes
    0 answers
    25 views
  • shuai yvioo 11
    •
    The problem database cannot be deleted and persists
    feedback
    0 votes
    1 answers
    32 views
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