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  • shuai 11
    •
    Requesting Data Recovery From Devbox
    Dear Support Team, Regarding my terminated service (Devbox), I have a formal request. If you are unable to temporarily restore my instance or provide a data snapshot, I formally request a pro-rated refund for my "Hobby" plan subscri...
    support
    1 votes
    0 answers
    61 views
  • shuai 1
    •
    Abnormal billing - ID: kSZxMs-UWV
    ID:kSZxMs-UWV NS:ns-4po1iu6p only 1 app in my workspace. while 4 apps keep incurring charges. Thank you for your help!
    feedback support
    0 votes
    0 answers
    38 views
  • shuai Lupin Anime 15
    •
    App Launch Pad Not Running After Docker Image Inserted, And Terminal Deleting Data After 2 Minutes
    App Launch Pad Not Running After Docker Image Inserted, And Terminal Deleting Data After 2 Minutes How We Gonna Deploy Our Packages??
    feedback discussion support
    0 votes
    1 answers
    227 views
  • shuai Lupin Anime 15
    •
    I Can't Start Devbox Always Showing Pending An Unhealthy Pod
    I Can't Start Devbox Always Showing Pending An Unhealthy Pod From Last 3 Days I Tried Every Region Showing Unhealthy Pod And Devbox Pending Not Running.
    feedback discussion support
    1 votes
    1 answers
    186 views
  • shuai Hoàng Thành 16
    •
    Urgent: Refund Request - Hobby Plan Upgrade - Account:
    Dear ClawCloud Support Team, I am writing to request an immediate refund for my Hobby Plan subscription ($5) which I purchased on January 13, 2026. Right after upgrading, I received an announcement stating that the Devbox service will be di...
    feedback discussion support
    0 votes
    1 answers
    96 views
  • shuai Breeze 1
    •
    Billing anomalies
    Billing is abnormal when I create a new container. I'm unsure if this is due to residual resources from deleted containers still consuming resources. Could you please help me clean up or reset my workspace to restore normal billing? Tha...
    support
    0 votes
    9 answers
    78 views
  • shuai 1
    •
    Workspace situation
    Hello, My only Workspace under the japan region was completely deleted after executing a full deletion command. Currently, there is no entry or icon shown in the console. Due to plan restrictions, I cannot create a new Workspace, which make...
    feedback support
    0 votes
    1 answers
    39 views
  • shuai 1
    •
    Refund Request for GitHub Account - QQ7700 (ID: 6KMPNwwVmu)
    Dear GitHub Support Team, I hope this email finds you well. My name is Mao Yong Qi, and I am writing to formally request a refund for a charge applied to my GitHub account. Below are the detailed information for your reference and verificat...
    feedback discussion
    0 votes
    0 answers
    50 views
  • shuai grbnb 3
    •
    Abnormal billing situation
    These RustDesk instances were created a long time ago, but they keep incurring charges and I can't find them in my app list. Thank you for your help! ID:NHWOfkobKv NS:ns-me0mqork
    feedback discussion support
    0 votes
    1 answers
    52 views
  • shuai Cici 1
    •
    ports limit of free plan
    I’m using Claw’s Free Plan and want to create a Linux virtual machine. I’ve set up a Linux system via Devbox and need to open some specific ports. After I added the ports, an error popped up when I was updating the system: 【Resource Limit E...
    discussion
    0 votes
    0 answers
    60 views
    • Hot Questions
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