1

• asked Dec 13, 2025

Unauthorised subscription

Hi CS of clawcloud, I surprisingly found there is a charge of subscription. I never authorised and never used. Please organise refund at your earliest convenience. This is thoroughly not fun.Thanks

feedback

0 votes

2 answers

37 views

HumanMusic 1

• asked Dec 13, 2025

Update Failed certificates.cert-manager.io "XXX" not found

When I try to edit and update my application, this happens. Update Failed certificates.cert-manager.io "XXX" not found

feedback discussion support

0 votes

1 answers

20 views

1

• asked Dec 13, 2025

public address is always pending

I can't access my web nigther through the public address nor my custom domain. They are always in pending. Custom domain is pointing to public address, if public address is pending the custom domain can't be normal.

support

0 votes

3 answers

63 views

lieyanqzu 1

• asked Dec 11, 2025

The public address is always pending

Custom domains or not are always pending ID:HZ_qKYSQVr NS:ns-by52b0ya Region: Germany

feedback support

0 votes

1 answers

64 views

3

• asked Dec 11, 2025

About 5$ monthly bonus

Hi Support Team, I am writing to inquire about the GitHub binding monthly bonus ($5 credits). My account has been bound to my GitHub account for a while. Previously, I received the monthly credits successfully without any issues. However, f...

support

0 votes

3 answers

149 views

11

• asked Dec 10, 2025

can't set a custom domain name

I have hosted my domain name on cloudflare, I have set it to CNAME type as required, and turned off proxy mode, still prompting 409, why is that?

feedback

0 votes

1 answers

52 views

5

• asked Dec 10, 2025

can't access my n8n workflows

I got the below error message for one day already: upstream connect error or disconnect/reset before headers. retried and the latest reset reason: remote connection failure, transport failure reason: delayed connect error: 111 How to wake u...

discussion

0 votes

1 answers

51 views

Mo Li 5

• asked Dec 10, 2025

Urgent Support Needed: Pod Scheduling Failed - PVC Node Affinity Conflict & Data Safety Concern

ID: O1-PbmlRvN NS: ns-oi3oiebi Region: US-West (based on node names: sealos-run-cc-us-west-worker-*) Question: Urgent: Pod scheduling failures - Need assistance with persistent volume node affinity conflicts Image: openlistteam/openlist:lat...

support

0 votes

1 answers

43 views

3

• asked Dec 9, 2025

I have paid for Hobby plan.

I have paid for Hobby plan for one year. It has been working normally before. but now the status is always "creating"

feedback support

0 votes

2 answers

68 views

3

• asked Dec 9, 2025

paid for a one-month hobby package, but it hasn't been activated

I have paid for a one-month trial package, but it has not been activated. Please help me solve this problem. My ID:sUIG7pVOtP

feedback support

0 votes

1 answers

29 views