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proversion
1
•
asked Feb 26
failed to get credits info
500:failed to get credits info: failed to get account: failed to get account: record not found
support
0
votes
0
answers
13
views
1
•
asked Feb 25
No $5 Credit After GitHub Login (Account Over 180 Days)
Hello ClawCloud Team,I recently logged in using my GitHub account, which has been registered for more than 180 days.However, I noticed that I did not receive the $5 promotional credit. I would appreciate it if you could kindly review my acc...
support
0
votes
0
answers
68
views
Majid Zanjiran
1
•
asked Feb 22
One-month Hobby Plan Not Activated After Successful Payment
Hi, I recently purchased a one-month Hobby plan (discounted to $2) however my account is still showing as Free despite the payment being successfully processed and recorded in the Billing section of my profile. Could you please look into th...
support
0
votes
0
answers
39
views
550W
1
•
asked Feb 22
Can't connect to object storage service at Singapore at a singapore app pod
Can't connect to object storage service at Singapore {code...}
feedback
0
votes
0
answers
14
views
Alan007
21
•
asked Feb 22
openlist
Issue Summary: Compatibility Regression between OpenList (v4.1.1+) and Claw Cloud Run Problem Overview The latest versions of OpenList (v4.1.1 and above) have introduced breaking changes to user permission handling that are incompatible wit...
feedback
2
votes
0
answers
28
views
11
•
asked Feb 20
Encountering the same issue: My database is not working
Encountering the same issue: My database is not working Hello Team, I’m having an issue with a stuck database on my instance. It's having a problem; it keeps showing as "update." I want it to continue working, but all the action...
support
1
votes
0
answers
25
views
11
•
asked Feb 20
Unable to Delete my Database
Hello Team, I’m having an issue with a stuck database on my instance. It's having a problem; it keeps showing as "update." I want to delete it, but all the action buttons are grayed out and unclickable. Nothing works and the dat...
support
1
votes
0
answers
14
views
Илья
1
•
asked Feb 19
My pod 'angel' is stuck in 'Terminating' for 4 hours. Error: DeadlineExceeded. Please force delete it.
Hello! My application is stuck in a "Terminating" state for more than 4 hours in the Singapore (ap-southeast-1) region. I tried to delete it via the UI, but it's still there and locking my resources. Technical details: Region: S...
support
0
votes
0
answers
15
views
film manage
11
•
asked Feb 19
Location Germany
Why are Element Location Pods all out of reach?
support
1
votes
0
answers
21
views
William Oliveira dos santos
1
•
asked Feb 19
n8n not working
My n8n pod cannot start due to "volume node affinity conflict" using openebs-vg-lvm local storage. PVC: vn-homenv-nodevn-vn-n8n-n8n-mduefacv-0 Namespace: ns-7amiquwa The volume is tied to a node with taint: database.run.claw.cloud/n...
support
0
votes
0
answers
20
views
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