proversion 1

• asked Feb 26

failed to get credits info

500:failed to get credits info: failed to get account: failed to get account: record not found

support

0 votes

0 answers

13 views

1

• asked Feb 25

No $5 Credit After GitHub Login (Account Over 180 Days)

Hello ClawCloud Team,I recently logged in using my GitHub account, which has been registered for more than 180 days.However, I noticed that I did not receive the $5 promotional credit. I would appreciate it if you could kindly review my acc...

support

0 votes

0 answers

68 views

Majid Zanjiran 1

• asked Feb 22

One-month Hobby Plan Not Activated After Successful Payment

Hi, I recently purchased a one-month Hobby plan (discounted to $2) however my account is still showing as Free despite the payment being successfully processed and recorded in the Billing section of my profile. Could you please look into th...

support

0 votes

0 answers

39 views

550W 1

• asked Feb 22

Can't connect to object storage service at Singapore at a singapore app pod

Can't connect to object storage service at Singapore {code...}

feedback

0 votes

0 answers

14 views

Alan007 21

• asked Feb 22

openlist

Issue Summary: Compatibility Regression between OpenList (v4.1.1+) and Claw Cloud Run Problem Overview The latest versions of OpenList (v4.1.1 and above) have introduced breaking changes to user permission handling that are incompatible wit...

feedback

2 votes

0 answers

28 views

11

• asked Feb 20

Encountering the same issue: My database is not working

Encountering the same issue: My database is not working Hello Team, I’m having an issue with a stuck database on my instance. It's having a problem; it keeps showing as "update." I want it to continue working, but all the action...

support

1 votes

0 answers

25 views

11

• asked Feb 20

Unable to Delete my Database

Hello Team, I’m having an issue with a stuck database on my instance. It's having a problem; it keeps showing as "update." I want to delete it, but all the action buttons are grayed out and unclickable. Nothing works and the dat...

support

1 votes

0 answers

14 views

Илья 1

• asked Feb 19

My pod 'angel' is stuck in 'Terminating' for 4 hours. Error: DeadlineExceeded. Please force delete it.

Hello! My application is stuck in a "Terminating" state for more than 4 hours in the Singapore (ap-southeast-1) region. I tried to delete it via the UI, but it's still there and locking my resources. Technical details: Region: S...

support

0 votes

0 answers

15 views

film manage 11

• asked Feb 19

Location Germany

Why are Element Location Pods all out of reach?

support

1 votes

0 answers

21 views

William Oliveira dos santos 1

• asked Feb 19

n8n not working

My n8n pod cannot start due to "volume node affinity conflict" using openebs-vg-lvm local storage. PVC: vn-homenv-nodevn-vn-n8n-n8n-mduefacv-0 Namespace: ns-7amiquwa The volume is tied to a node with taint: database.run.claw.cloud/n...

support

0 votes

0 answers

20 views